Privacy

RSVH understands the need for personal privacy. Any personal information provided is exclusively used in Rancho Sequoia Vet Hospital unless authorized by the client. No information will be shared with any outside sources without client approval.

Safety

Cats must be in their carrier, dogs must be on leash, and birds and exotics must be secure in their cage upon entering our facility. This will help ensure everyone's safety!

Payments

RSVH must receive full payment upon services rendered. Our hospital is able to accept any form of credit cards, cash, or check. If you are unable to afford the services, our office can help you apply for CareCredit which can break up your payments over a 6 month period! We also have a variety of pet insurance options available.

No Show/Cancellations

Rancho Sequoia Veterinary Hospital is committed to providing all of our patients with exceptional care. When a client cancels without giving enough notice, they prevent another patient from being seen.

Please call us 24 hours before your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call our office by 10:00 a.m. on Saturday. If prior notification is not given, you will be charged $25 for the missed appointment.